[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.23.1″ _module_preset=”default” background_image=”https:\/\/totalninjainteractive.com\/za\/wp-content\/uploads\/2023\/11\/ValoClimb-3.jpg” parallax=”on” custom_padding=”350px||40px||false|false” custom_padding_tablet=”200px||0px||false|false” custom_padding_phone=”50px||||false|false” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”2_3,1_3″ use_custom_gutter=”on” gutter_width=”1″ _builder_version=”4.19.2″ _module_preset=”default” custom_css_main_element=”display:flex;||align-items:center;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|tablet” custom_css_main_element_tablet=”display: block;” custom_css_main_element_phone=”display: block;”][et_pb_column type=”2_3″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_post_title meta=”off” featured_image=”off” _builder_version=”4.19.2″ _module_preset=”default” title_text_color=”#FFFFFF” title_font_size=”55px” custom_margin_tablet=”” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|phone” title_text_align_tablet=”center” title_text_align_phone=”center” title_text_align_last_edited=”on|phone” title_font_size_tablet=”40px” title_font_size_phone=”30px” title_font_size_last_edited=”on|phone” title_text_shadow_style=”preset3″ global_colors_info=”{}”][\/et_pb_post_title][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https:\/\/totalninjainteractive.com\/za\/book-now\/” button_text=”Book Now” button_alignment=”right” button_alignment_tablet=”center” button_alignment_phone=”center” button_alignment_last_edited=”on|phone” module_class=”custom-buy-btn” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” _builder_version=”4.23.1″ _module_preset=”default” background_color=”#191A19″ background_image=”https:\/\/totalninjainteractive.com\/za\/wp-content\/uploads\/2023\/11\/second-section-bg.png” background_size=”custom” background_image_width=”100%” background_position=”top_center” max_width=”2000px” module_alignment=”center” custom_padding=”30px|20px|30px|20px|true|true” custom_padding_tablet=”|10px||10px|true|false” custom_padding_phone=”|10px||10px|true|false” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” gutter_width=”2″ _builder_version=”4.23.1″ _module_preset=”default” max_width=”1200px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_text_color=”#FFFFFF” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#FFFFFF” _builder_version=”4.23.1″ _module_preset=”default” toggle_text_color=”#FFFFFF” toggle_level=”h4″ body_font=”|300|||||||” body_text_color=”#FFFFFF” hover_enabled=”0″ border_color_all=”#2c2d2b” global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”WHERE IS TOTAL NINJA LOCATED?” open=”on” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”]We\u2019re expanding! Visit the Location page on our website to find the venue nearest to you.[\/et_pb_accordion_item][et_pb_accordion_item title=”WHAT ARE THE OPENING HOURS?” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]Visit the Location page on our website to find the opening hours of the venue nearest to you.<\/p>\n
Opening hours may vary on national holidays, so we suggest checking our live booking page for the most up-to-date information.[\/et_pb_accordion_item][et_pb_accordion_item title=”HOW DO I BOOK?” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]The best way to secure your spot is to pre-book online, as availability is limited and sessions can fill up quickly. Completing your booking online also ensures a smoother check-in process.<\/p>\n
All participating guests must complete a waiver before arrival. After booking, you\u2019ll receive an email with a link to the waiver, completing it in advance will save time and guarantee prompt access to the course.<\/p>\n
If you choose to complete your waiver on-site at reception, please arrive early to avoid delays to your session.[\/et_pb_accordion_item][et_pb_accordion_item title=”DO I NEED TO BOOK IN ADVANCE?” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]To ensure availability, we highly recommend booking in advance! Weekends and holidays are extremely popular and spots fill up quickly.<\/p>\n
Click BOOK NOW on our website to explore available sessions and secure your adventure.[\/et_pb_accordion_item][et_pb_accordion_item title=”IS THERE AN AGE, HEIGHT OR WEIGHT LIMIT?” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]There are no age restrictions \u2014 we welcome all ages! However, some activities do require a minimum height of 100cm.[\/et_pb_accordion_item][et_pb_accordion_item title=”WHAT TIME SHOULD I ARRIVE FOR MY BOOKING?” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]We recommend arriving 20 minutes before your session to allow enough time for check-in, completing waivers (if not done online) and collecting wristbands.<\/p>\n
Late arrivals may lead to a shortened session or your booking being moved to the next available time slot.[\/et_pb_accordion_item][et_pb_accordion_item title=”IS A WAIVER REQUIRED?” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
Yes, all participants must complete a waiver. It is the responsibility of all participants to ensure safe play by following the rules and adhering to the safety guidelines provided by our team. For the safety of everyone, individuals who are found to be non-compliant with the park rules may be asked to leave.<\/p>\n
If you have any questions or concerns, please don\u2019t hesitate to speak with a member of our team.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”WHAT SHOULD I WEAR?” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]Please wear comfortable clothing appropriate for physical activity. To ensure hygiene and to safely enhance your experience on the equipment, Total Ninja Interactive socks are mandatory. These can be purchased online or on-site and are yours to keep.<\/p>\n
For added hand protection, we also recommend wearing Total Ninja grip gloves. <\/p>\n
Please remove all jewellery and loose items before entering the Park and store them securely in the complimentary lockers provided by Total Ninja Interactive.[\/et_pb_accordion_item][et_pb_accordion_item title=”DO YOU PROVIDE LOCKERS?” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]Yes, we offer complimentary lockers where you can store your shoes and belongings during your session.<\/p>\n
We recommend leaving valuables at home and refraining from bringing them onto the equipment, as Total Ninja Interactive cannot be held responsible for any loss or damage to personal items.[\/et_pb_accordion_item][et_pb_accordion_item title=”DO CHILDREN REQUIRE SUPERVISION?” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]Children 12 years and under must be accompanied by a parent or guardian (over the age of 16 years) at all times whilst visiting Total Ninja Interactive.[\/et_pb_accordion_item][et_pb_accordion_item title=”DO SPECTATORS PAY FOR ENTRY?” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
Spectators do not need to purchase a ticket if they are not participating or actively using the equipment.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n Spectators can enjoy a clear view of the activities from our Caf\u00e9 area.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n For children requiring closer supervision, we recommend purchasing a ticket so that you can join them.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”CAN I BRING MY OWN FOOD AND DRINKS?” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]In line with our food health and safety policy, self-catering is not permitted.<\/p>\n Only food and drinks purchased from the Total Ninja Interactive Caf\u00e9 may be consumed on-site. This ensures the safety of all guests and helps prevent any potential food or drink-related incidents.[\/et_pb_accordion_item][et_pb_accordion_item title=”IS MY BOOKING REFUNDABLE OR TRANSFERABLE?” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n General Admission<\/strong>: Party Bookings<\/strong>: [\/et_pb_accordion_item][et_pb_accordion_item title=”DO YOU OFFER DISCOUNTS FOR LARGE GROUPS AND SCHOOLS?” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]Yes! We offer tailored packages for large groups and schools. For more information, please email our team or visit the Groups & Events page on our website.[\/et_pb_accordion_item][et_pb_accordion_item title=”DO YOU SELL GIFT VOUCHERS?” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]Absolutely! Share the excitement of a Ninja experience with our Total Ninja Interactive gift cards. Visit the Gifting page on our website for details.[\/et_pb_accordion_item][et_pb_accordion_item title=”WHAT ARE YOUR OPENING HOURS?” _builder_version=”4.23.1″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]Monday \u2013 Sunday:<\/strong> 9am \u2013 8pm We\u2019re expanding! Visit the Location page on our website to find the venue nearest to you.Visit the Location page on our website to find the opening hours of the venue nearest to you. Opening hours may vary on national holidays, so we suggest checking our live booking page for the most up-to-date information.The best way […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-715","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/totalninjainteractive.com\/za\/wp-json\/wp\/v2\/pages\/715","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/totalninjainteractive.com\/za\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/totalninjainteractive.com\/za\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/totalninjainteractive.com\/za\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/totalninjainteractive.com\/za\/wp-json\/wp\/v2\/comments?post=715"}],"version-history":[{"count":17,"href":"https:\/\/totalninjainteractive.com\/za\/wp-json\/wp\/v2\/pages\/715\/revisions"}],"predecessor-version":[{"id":1891,"href":"https:\/\/totalninjainteractive.com\/za\/wp-json\/wp\/v2\/pages\/715\/revisions\/1891"}],"wp:attachment":[{"href":"https:\/\/totalninjainteractive.com\/za\/wp-json\/wp\/v2\/media?parent=715"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Total Ninja requires at least 7 days\u2019 notice prior to the booking start time for a full refund.
Cancellations made with less than 7 days\u2019 notice but more than 24 hours in advance are eligible for a one-time reschedule to a different date and time.
Unfortunately, cancellations made with less than 24 hours\u2019 notice are non-refundable and cannot be rescheduled.<\/p>\n
Cancellations made more than 2 weeks before the event will receive a full refund.
If you cancel with less than 2 weeks\u2019 notice, the 50% deposit will be non-refundable to cover planning and preparation costs.<\/p>\n
\nTimes subject to change, please check our live booking page before your visit. We strongly advise pre-booking sessions before arrival to avoid any disappointment.[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"